F-Q109 Information Security Incident
| File Reference : | F-Q109 Information Security Incident |
This form can be used to document and report details about an information security incident, action taken and required action in response to the incident. Similar to the F-Q10 problem reporting form this forms uses the A-Summary, B-Action and C-Review framework but with more sections for capturing more detail specific to information security incidents.
The form has 3 main sections;
1. Information Security Incident Summary
This section is used to capture information about the incident and what has happened.
- Details of who reported, date / time, location and type of incident
- Section to detail summary of the incident
- Overview of evidence collected
- Details of any personal data breach
2. Action Taken
This section is to document action taken in response to the incident in 3 sub-sections;
- Containment / Immediate Action
- Action to correct the issue
- Data breach reporting - if personal data breach an overview of planned and completed reporting can be detailed here
3. Final Review
This section of the form allows for a review of the issue;
- Details of who reviewed and when
- Review of the cause of the issue
- Review of effectiveness of action taken
- Review of whether action will prevent recurrence
- Details of when closed
- Incident severity rating - using list boxes with 1-5 likert scale for severity rating
- Notes
This form can be useful if wanting to have a formal process for documenting and reviewing incidents and can be used in conjunction with the ER1 issues register or any other issue tracker.